Digital Health Heavyweights
This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution.
In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it.
Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you.
Digital Health Heavyweights
Episode 9 : Rob LaHayne, Founder & CEO of Leap Health
In today’s episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Rob LaHayne, CEO and founder of Leap Health. They discuss Rob's journey into healthcare, his experiences at Namely Benefits and TouchCare, and the misconceptions surrounding the benefits ecosystem. Rob shares valuable insights for founders looking to enter the healthcare space, emphasizing the importance of understanding product-market fit and identifying early adopters. The conversation also delves into the infusion market, the patient experience, and how Leap Health is revolutionizing care delivery while reducing costs for employers.
Takeaways
✅ Rob LaHayne's journey into healthcare began unexpectedly through an insurance carrier.
💡 Healthcare offers a unique opportunity to create mission-driven companies that impact lives.
⚠️ Execution in the benefits ecosystem is challenging due to risk-averse buyers and long sales cycles.
🎯 Founders should focus on de-risking product-market fit by engaging with industry stakeholders.
👥 Building a strong team is crucial for success in any turnaround situation.
📍 Success in one market does not guarantee success in another; focus on dominating your initial market.
🤝 Advising startups requires a commitment to creating value and being available for support.
📈 The infusion market is growing, with many patients needing ongoing treatment for various conditions.
🏥 Leap Health improves patient experience by providing convenient home infusion services.
💰 Cost savings for employers can be significant, with potential reductions of 40-60% on infusion claims.
Chapters
00:00 Introduction to Rob LaHayne and Leap Health
01:18 Rob's Journey into Healthcare
02:51 Experience at Namely Benefits
04:04 Building a Benefits Business from Scratch
06:33 Misconceptions in the Benefits Ecosystem
09:28 Advice for Founders Seeking Early Customers
11:39 Identifying Early Adopters
16:07 Leading TouchCare: A Turnaround Story
18:12 Learnings from TouchCare Experience
20:30 Advising Companies on Growth
24:02 Experience with Redesign Health
26:14 Inspiration Behind Leap's Founding
28:59 Understanding the Infusion Market
32:02 Patient Experience and Convenience
34:57 Cost Savings for Employers
38:31 Quality of Care vs. Cost
43:59 Innovative Pricing Models
46:20 Future Goals for Leap
49:01 Maintaining Personal Health and Well-being
51:51 Outro
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