Digital Health Heavyweights
This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution.
In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it.
Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you.
Digital Health Heavyweights
Episode 23: Matt Eurey, Chief Commercial Officer at Carrum Health
In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Matt Eurey, Chief Commercial Officer of Carrum Health. Matt shares his extensive experience in the healthcare industry, discussing his journey from leading benefits at Time Warner Cable, and transitioning to the vendor side with Accolade. He emphasizes the importance of ROI in employee benefits, the need for innovation, and the significance of customer relationships in driving success. Matt also shares insights on the future of healthcare, the challenges faced by digital health companies, and why he chose Carrum Health, highlighting its commitment to value-based care and transparency.
Takeaways
🔄 Matt transitioned into healthcare benefits through union negotiations.
📺 At Time Warner Cable, free cable is the most valued employee benefit.
💡 ROI in employee benefits is often misunderstood and exaggerated.
🏥 Carrum Health focuses on value-based care and transparency.
🤝 Building a successful sales team requires collaboration and alignment.
🧑💼 Customer relationships are crucial for driving sales and success.
📊 Digital health companies need to demonstrate clear ROI to gain traction.
💥 The healthcare industry is ripe for innovation and transformation.
🤖 AI will play a significant role in improving healthcare delivery.
⚖️ The future will see a divide between successful and unsuccessful healthcare solutions.
Chapters
00:00 Introduction to Matt Eurey and Carrum Health
02:54 Matt's Journey into Healthcare Benefits
05:55 Leading Benefits at Time Warner Cable
08:52 Transitioning to Lowe's and Managing Scale
11:47 Calculating ROI in Benefits Programs
14:22 Innovations in Care Navigation and COEs
17:32 Moving to the Vendor Side at Accolade
20:21 Lessons Learned from Vendor Experience
22:19 From Struggles to Success: Building a Winning Team
26:02 The Art of Selling: Traits of Great Salespeople
28:34 Customer-Centric Approach: The Key to Sales Success
33:44 Innovating in Healthcare: The Role of Employers
38:26 Navigating the Digital Health Landscape: Common Pitfalls
40:38 Future Trends in Healthcare: Winners and Losers
42:45 Balancing Work and Health: Personal Insights
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