Digital Health Heavyweights
This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution.
In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it.
Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you.
Digital Health Heavyweights
Episode 3: Nandan Rao, CEO of Starlight
In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Nandan Rao, CEO of Starlight, a virtual proactive care clinic. Nandan shares his background, including his experience founding Virtual Lab and his transition from international public health to digital health. He discusses the importance of culturally sensitive coaching, the mission of Starlight to improve patient adherence, and the successes the company has achieved in partnership with major health systems. Following the model of CMS ACCESS, Starlight coordinates closely with provider groups for referrals and co-management The conversation also touches on the challenges of navigating the healthcare system, the importance of technology in enhancing patient care, and the personal experiences that shape Nandan's leadership style.
Check out their website here: https://hellostarlight.com/
Takeaways
π§ Nandan Rao has a diverse background in public health and technology.
π Starlight focuses on improving patient adherence through health coaching.
π€ Culturally sensitive coaching is crucial for patient engagement.
π» The integration of technology with healthcare can enhance patient outcomes.
π Value-based care is essential for improving healthcare efficiency.
π©Ί Patient relationships with coaches drive better health outcomes.
π₯ Starlight has successfully partnered with major health systems.
𧩠Understanding patient behavior is key to increasing program participation.
π° The healthcare system often prioritizes profit over patient care.
ο·π§ββοΈ Nandan emphasizes the importance of self-care and stress management for leaders.
Chapters
00:00 Introduction to Nandan Rao and Starlight
01:27 Founding Virtual Lab and Its Impact
04:41 Comparing International Public Health and Digital Health
07:13 The Value of an Eclectic Career in Leadership
12:17 The Inspiration Behind Starlight
23:48 Starlight's Mission and Approach
24:58 Success Stories and Outcomes from Starlight
29:15 Enhancing Patient Engagement through Referrals
32:15 The Balance of Technology and Human Touch in Healthcare
36:06 Leveraging Technology for Better Patient Outcomes
39:28 Creating Meaningful Patient Experiences
40:23 Scaling Healthcare Solutions Across Diverse Populations
44:14 Navigating the Financial Landscape of Healthcare
55:30 Personal Well-being in a High-Stress Environment
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